We take great pride in routinely being on schedule for your appointment. We respect your time and have created a revolving schedule to make appointment scheduling as convenient for you as possible. There will, however, be a few appointments, usually two to four during a 24-month period, that are scheduled during off peak hours, 9 a.m. to 2 p.m.
During treatment, you will need to be seen every two to eight weeks. Our office uses an automated appointment reminder system through Sesame 24-7 to confirm your appointments two to three days in advance. The system will play a personalized message and give you the option to confirm your appointment, replay the message, or leave a message for the office. It is important that you place a response and that whoever answers the phone relays the message accordingly. If there is no one home, the system will leave a message on your answering machine. If you change your home phone number, please notify us immediately.
If you need to change or cancel your appointment, kindly give us 48 hours’ notice. We will make every attempt to reschedule your appointment within the same week, if possible, so that your treatment stays on schedule. This may require being seen during off peak hours.